Real Garant support - joined hands

Support

Support & Service

Our Support section provides quick access to all important services in one place. Contact our team for personal assistance or report a claim. You can also find answers to frequently asked questions in our FAQ.

Your Direct Line

Get in touch with our customer service team for support with your warranty, contract, or general enquiries. We are here to assist you by phone or via our contact form and ensure your request is handled efficiently. 

Our team will respond to your enquiry in a timely manner.

Contact form
Customer calling the Real Garant Customer Service Line

What to Do in the Event of a Claim

We are your trusted partner when it comes to claims – supporting you and your dealer. 

Here you can find out how to report a claim quickly and easily and ensure a smooth and efficient process.

Report a claim   

How to

  • report a claim
  • how your claim is processed
  • contact the local claims teams

     

FAQ - Your Questions Answered

Find quick answers to the most frequently asked questions about our services and claims handling. Our FAQs provide clear guidance and practical information to support you at every step.

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Real Garant Versicherung AG
Customer receives key for a newly bought car including a warranty
Headquarters
Available Monday to Friday from 8:00 a.m. to 6:00 p.m. *

* You can contact us anytime via email.

Customer Service
Available Monday to Friday from 8:00 a.m. to 6:00 p.m. *

* You can contact us anytime via email.