Accessibility Information
We are continuously expanding our website and working to improve its accessibility. In this accessibility statement, we describe the current status of digital accessibility on our website and our efforts to comply with national laws and international standards for web accessibility.
Accessibility Declaration
Real Garant strives to make its website accessible to everyone in accordance with applicable laws and regulations. This statement contains additional information regarding the accessibility of this website.
This digital accessibility statement applies to the content of the Real Garant website. It does not apply to other content, websites, or linked materials.
Accessibility Status
This website partially complies with the technical standard EN 301 549 v.3.2.1 and the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and is therefore partially accessible.
Which content is not accessible?
Despite our efforts to ensure the accessibility of the Real Garant website, we are aware of some limitations that we are working to resolve. Below is a description of the known potential limitations. Please contact us if you encounter a problem that is not listed below.
- Missing alt text for images: Informative images are not always provided with attributes
- Colors used solely as a means of conveying information: In some cases, there are no supporting cues in addition to the color scheme
- Form labels, heading hierarchies, error messages, and ARIA roles: Use and navigation are sometimes difficult for screen reader users
- Media accessibility (video/audio): Some videos do not include captions
- Dynamic content (e.g., sliders/pop-ups)
Plans to address these known issues are currently being developed. Once these plans are finalized, they will be published on this page.
Creation of this Statement
This statement was created on June 25, 2025.
Feed
Updates to our systems and services may occasionally affect accessibility. If a section is inaccessible, please report the issue. The team will review the report and make the necessary adjustments to resolve the problem. This reflects our commitment to accessibility.
Reporting Barriers and Requesting Information on the Accessibility of this Website
Would you like to report existing barriers or request information on our accessibility efforts? For your feedback and any further information, please contact our designated representatives at marketing@realgarant.com.
Contact Person for Accessibility:
Real Garant Versicherung AG
Marie-Curie-Straße 3
73770 Denkendorf
Email: marketing[at]realgarant.com
If you have not received a satisfactory response to your messages or inquiries via the feedback mechanism, or if you wish to have the reasons for an exception to the accessibility design reviewed, you can contact the competent arbitration or enforcement body.
Contact Information for the Competent Enforcement Body:
Landesbarrierefreiheitsstelle
Else-Josenhans-Straße 6
70173 Stuttgart
Germany
Internet: Mediation Office – State Center for Accessibility for Baden-Württemberg
Email: post[at]barrierefreiheit.bwl.de
