Warranties, Insurances and Customer Loyalty
For the Automotive Market
Customer loyalty is our strength and our passion! We set new standards in customer loyalty with warranties, warranty extensions and product solutions for new and used cars and a broad product portfolio. Our solutions go far beyond traditional warranty insurance: with modern multi-channel concepts, we create a variety of touchpoints for your customers, whether digitally from their sofa at home, directly at the point of sale or at the dealer.
Our portfolio includes used and new car warranties, warranty extensions, roadside assistance, repair cost insurance and more. These provide flexible, transparent cover and maximum customer satisfaction. We specialize in insurance solutions and services for new and used vehicles, including combustion engines, electric vehicles, light commercial vehicles and motorcycles.
33 European countries
Real Garant operates in 33 European countries, delivering comprehensive warranty and customer loyalty solutions across the continent. We are directly represented in 17 markets.
250+ employees
Over 250 employees drive our success with expertise, dedication, and a strong customer focus.
42,000 partners
42,000 loyal partners throughout Europe
Values & Responsibility
We Are Committed to Partnerships Founded on Equal Terms
Real Garant makes security simple and rethinks customer loyalty for the automotive trade of tomorrow. As a competent and fair partner to the automotive industry, we offer innovative warranties and warranty extensions for new and used cars, as well as tailor-made products and services that build trust and reduce risks in the long term. Our solutions support car dealerships, car manufacturers, importers and financial services in operating in a future-proof and customer-oriented manner.
Consistent Customer Focus
At Real Garant, the customer is the focus of everything we do. The needs of our partners in the automotive trade inspire our daily actions. Our product portfolio is geared towards strengthening customer satisfaction.
European Warranty Solutions
We serve our partners and customers across Europe and grow together with our challenges. Sustainability, future-proof mobility solutions and innovative warranty insurance are always our focus.
Our Service – Personal and Reliable
Excellent, personal service and fast, uncomplicated claims processing are the hallmarks of Real Garant. Our experts ensure smooth processes.
Working Together for Each Other
Our employees are committed to our partners and customers every day. Flat hierarchies, mutual respect and productive exchange promote innovation and success in the automotive industry.
Our History
Warranty and Customer Loyalty for 40 Years
Real Garant has been closely associated with the automotive trade for many years as a Europe-wide partner for warranty insurance, insurance solutions and customer loyalty. Our company history began in 1987 with the founding of the Innovative Vertriebsgesellschaft GmbH, the predecessor of today's Real Garant. The foundations for the current structure were laid in the early 1990s. Real Garant Versicherung AG was established in 1993 and Real Garant GmbH Garantiesysteme in 1994.
We combine innovative insurance solutions and service expertise under one roof. Real Garant Versicherung AG offers the majority of products from the Real Garant portfolio, including various warranties, warranty extensions and product solutions for new and used cars. Real Garant GmbH Garantiesysteme is a wholly owned subsidiary specialising in our services, in particular our self-funded warranty solutions and maintenance contracts.
A Company of Zurich Group Germany
With steady growth and a growing European presence, we address the needs of international automotive trade. Real Garant became a part of Zurich Group Germany in 2007, strengthening our long-term strategy and innovation.
Today, we operate europewide ensuring fast and reliable partner support across warranty, insurance, and after-sales solutions.
Zurich Group Germany
