Driving vehicle with warranty insurance

Report a Claim

Report Damage and Manage Warranty Claims

Despite careful inspection and thorough checks before the sale of your vehicles, defects or damage may occur.

Your warranty commitment gives your customers the assurance that this will be rectified immediately. 

Street at night

Claims Process

Front view of a car
Report a Claim

If damage occurs, please report it to Real Garant before starting repairs. You can find the relevant contact details under claim hotlines.

List magnifying glass
Warranty Examination

Real Garant reviews whether the claim is covered under the fundamental terms and conditions of the insurance policy. If so, authorization for the repair is granted.

Handshake
Closing of Warranty Claim

Once the repair has been completed, the damage will be settled by Real Garant in accordance with the repair approval issued.

Frequently Asked Questions

Do you have questions about warranties, claims processing, givit WMS or Real Garant? 

We answer frequently asked questions in our FAQ section. 

Click here
Real Garant Versicherung AG