Report Damage and Manage Warranty Claims
Despite careful inspection and thorough checks before the sale of your vehicles, defects or damage may occur.
Your warranty commitment gives your customers the assurance that this will be rectified immediately.

Claims Process
Report a Claim
If damage occurs, please report it to Real Garant before starting repairs. You can find the relevant contact details under claim hotlines.
Warranty Examination
Real Garant reviews whether the claim is covered under the fundamental terms and conditions of the insurance policy. If so, authorization for the repair is granted.
Closing of Warranty Claim
Once the repair has been completed, the damage will be settled by Real Garant in accordance with the repair approval issued.
Claim Hotlines
Frequently Asked Questions
Do you have questions about warranties, claims processing, givit WMS or Real Garant?
We answer frequently asked questions in our FAQ section.
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